Booking Terms & Conditions 

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ANTENATAL & POSTNATAL COURSE, POP UP EVENTS

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The Antenatal & Postnatal Course is taught by fully trained antenatal instructors, who only give general educational advice about pregnancy, childbirth and new baby care. Individual particular advice on your own current pregnancy and wellbeing cannot be given under any circumstances and clients must take queries about their own personal health or pregnancy to their Community Midwife, GP, Obstetrician or other appropriate health professional.

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The Our Baby Club course has been designed to be up to date and factually correct at the time of teaching and to represent the current accepted professional standards with regard to general maternity advice.

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Our Baby Club cannot accept responsibility or liability for any loss, damage or injury to any person or property arising out of or resulting from attendance at our classes or Pop Up events. You are particularly advised to take care of all personal property and possessions.

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Our Baby Club courses have been designed as a supplement to the information, advice and general instruction offered by the local NHS Trust. All course material provided is for general information purposes only and should not under any circumstances be construed in any way as being particular individual medical advice or instruction.

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Our Baby Club reserves the right to decline any application to attend any of its classes.

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If you, or your partner, feel unwell whilst in attendance at the sessions you should immediately seek the advice of your midwife, GP or other appropriate health professional.

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PRIVACY

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Our Baby Club respects your right to privacy and will protect the general information that you have provided as part of your application to attend any of our courses.  Our Baby Club will protect your data from misuse, unauthorised access, disclosure and alteration to the best of its ability. Please see our privacy and cookie policy in full here.

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PAYMENT FOR ANTENATAL, POSTNATAL COURSE & Pop Up Events

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Once your payment has been received we will send you a confirmation email.

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CANCELLATIONS AND REFUNDS FOR ANTENATAL & POSTNATAL COURSE

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You may cancel your booking at any time by letting us know of the cancellation by email or phone. We will acknowledge receipt of your cancellation by email or phone within 7 days of receipt.

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If you cancel before the start of Course then you will receive a 50% refund. If you cancel less than 4 weeks before the start of the Course then no refund will be given. However, under exceptional circumstances, we can offer a full refund minus £50 admin fee at any point up until the course begins.

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We require a minimum number of participants to run the Courses. If for any reason these numbers are not reached then the Our Baby Club reserves the right to cancel the course. A full refund will be given in this situation.

The minimum attendees will be two couples and maximum will be 10 couples.

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Pop Up Events

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These tickets are non refundable. In the unlikely event that the course venue needs to be altered, any new venue will be located within 5 miles of the original. In these circumstances no refund will be offered.

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Under exceptional circumstances, we may need to cancel your booking and we will offer you a full refund.

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UNFORESEEN CIRCUMSTANCES

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If for any reason Our Baby Club needs to reschedule a session you will be given as much notice as possible. In the unlikely event that the course venue needs to be altered, any new venue will be located within 5 miles of the original. In these circumstances no refund will be offered.

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Under exceptional circumstances, we may need to cancel your booking. If we do we will always try to offer you a suitable alternative. If you choose not to accept this, we will offer you a full refund.

 

 

 

Website Terms of Use

 

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.ourbabyclub.co.uk (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

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Information about us

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This is a site operated by Our Baby Club. We are registered in England and Wales under company number 11419732 and have our registered office at Pembroke, 7 Highfield Lane, Maidenhead, Berks, SL6 3AN.

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Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

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From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

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When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

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Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

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Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

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Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

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Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

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All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
 

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

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Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

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Transactions concluded through our site

Contracts for the supply of [goods OR services OR information] formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

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Uploading material to our site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

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Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

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The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

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Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

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Your concerns

If you have any concerns about material which appears on our site, please contact hello@ourbabyclub.com.

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Privacy and Cookie Policy

Our Baby Club Customers:

PRIVACY POLICY
When you sign up to our services, Our Baby Club obtains information about you.   Our Baby Club is dedicated to protecting the confidentiality and privacy of information entrusted to it, and complies with the Data Protection Act 1998 and the  General Data Protection Regulation (GDPR). We are also registered with the Information Commissioner’s Office (ICO) as a data controller and have a legal duty to protect the personal information that we collect and use.  Please review this Privacy Statement to learn more about what information we may collect about you and how we use that information.

HOW YOUR PRIVACY IS PROTECTED
When we collect information from you, we only collect information that is required in order to provide you with the service that you need.  The personal data that we may collect include contact details such as name, postal address, telephone number, email address as well as financial and transaction data, such as credit or debit card number.  Your information is stored securely in our computer system. We have security procedures in place to protect your personal data from loss, misuse, alteration or destruction. Additionally, we aim to ensure that access to your personal data is limited to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information.

WHAT WE DO WITH YOUR INFORMATION
We will pass your contact details to the instructor who will be delivering your course.  Your instructor will contact you in order to send you material related to the course and to tell you about the local services and support that are available to you during and after your pregnancy.  Our admin team may also contact you with information about your course. 

We may share personal data that you submit to us via this website with suppliers or subcontractors working on our behalf in accordance with our data protection obligations.  Some of our service providers who process your data may be based outside of the EEA.  We will take measures to ensure that such handling of your data comply with applicable data protection laws.  

We would also like to use your name and email address to inform you of our future offers and similar products.  This information is not shared with third purposes and you can unsubscribe any time via email at hello@babyclub.com  

There are times when it is just not practical to ask a person for consent. In many situations, the best approach for us is to process personal data because of our legitimate interests, rather than consent. 

Given the very social nature of our course, we will be putting together a Group Contact List in which you will receive one week before your first session.  We process this data based on our legitimate interests. On the list we plan to include the contact details (name, phone number, email address, and due date) for both you and your partner.  If you do not want your details to be shared with other registrants, you can opt out by emailing us at hello@ourbabyclub.com 

The law allows personal data to be legally collected and used if it is necessary for a legitimate business interest of the organisation – as long as its use is fair and balanced and does not unduly impact the rights of the individual concerned.

We do not sell your personal data or provide it to third parties for their direct marketing use.

We will retain your information for as long as it is necessary for legitimate business purposes. 

COOKIES
Cookies are small data files which are stored on your computer when you use a website. Cookies make using a website much easier because they remember your personal settings such as what’s in your shopping cart, what you just searched for, etc. This way, you don’t need to re-enter information on the site. The cookies on our website do not allow us to identify you.  

The cookies which store information during your visit helps us remember you which helps us personalize our content for you.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. 

DELETING COOKIES
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.

ACCESS TO COLLECTED INFORMATION
You have the right to request a copy of your personal data (as defined in the Data Protection Act 1998) that we keep about you, and to have any inaccurate information about you corrected. You also have the right to withdraw consent.  If you wish to make such a request or you are concerned that any of the information we possess about you is incorrect, or if you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated within 30 days.  Please contact us at hello@ourbabyclub.com 

If you are not satisfied with our response or believe that we are processing your data not in accordance to the law, you have the right to complain to the Information Commissioner’s Office (ICO) https://ico.org.uk/

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Privacy and Cookie Policy

Training Academy

​Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you fill in our contact form, sign up to receive information from us, purchase a product or service or take part in a competition.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and notices and is not intended to override them.

Controller​

Our Baby Club Ltd 'The Modern Antenatal Revolution' is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us hello@ourbabyclub.com.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us. Our full details are:

Full name of legal entity: Our Baby Club Limited

Name or title of person to contact: Victoria Warnes

Email address: hello@ourbabyclub.com

Postal address: Pembroke, Highfield Lane, Maidenhead, Berks SL6 3AN

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we care deeply about your data protection rights and we would appreciate the chance to deal with your concerns before you approach the ICO so please contact us using the details above in the first instance.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
   

• Contact Data includes billing address, delivery or postal address, email address and telephone numbers.
   

• Financial Data includes bank account and payment card details.
   

• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
   

• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
   

• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
   

• Usage Data includes information about how you use our website, products and services.
   

• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

Sensitive Data

Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any sensitive data.

How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you (where applicable):

  • apply for our products or services;

  • create an account on our website;

  • subscribe to our service or publications;

  • request marketing to be sent to you;

  • enter a competition, promotion or survey; or

  • give us some feedback or contact us.
     

• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy here for more details.
   

• Analytics We may receive technical personal data about you from analytics providers such as Google.
   

• We may receive Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal

• How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
   

• Where we need to comply with a legal or regulatory obligation.
   

• To keep you updated about our products and services where you have consented to this. We shall send this information to you by email and messenger.  You have the right to withdraw consent to marketing at any time by contacting us and/ or by clicking on the ‘unsubscribe’ button in our emails.

Purposes for which we will use your personal data

We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. We have outlined using the following structure:

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

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To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

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To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

 

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

 

To enable you to partake in a competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

 

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at hello@ourbabyclub.com

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:

• External Third Parties such as service providers, professional advisers, HMRC and regulators; and
   

• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), eg:

• with our service providers located outside the EEA;
   

• if you are based outside the EEA;
   

• where there is an international dimension to the services we are providing to you.

These transfers are subject to special rules under European and UK data protection law.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
   

• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
   

• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

If you would like further information please contact us using the contact details  above.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

If you are not a customer we shall retain your data for 2 years following your last engagement with us.

In some circumstances you can ask us to delete your data: see ‘Request erasure’ below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

• Request access to your personal data.
   

• Request correction of your personal data.
   

• Request erasure of your personal data.
   

• Object to processing of your personal data.
   

• Request restriction of processing your personal data.
   

• Request transfer of your personal data.
   

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at hello@ourbabyclub.com

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Changes to this privacy notice

We may change this privacy policy from time to time - when we do we shall inform you via our website.

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